• Work hands-on with program and PO, designers, executive leadership and subject matter experts to prioritize research opportunities;
  • Conduct independent research on multiple user profiles such as user, and other relevant verticals;
  • Advocate research findings to diverse audiences through written reports and oral presentations and persuade relevant teams to implement the recommended changes;

The day-to-day activities:

  • Collect and analyse user behavior through experiments, benchmark studies, lab studies, surveys and other appropriate methodologies;
  • Be willing to travel to key markets and co-ordinate with on ground staff to uncover insights from users belonging to other cultures;
  • Set the tone for Gapo’s product content and drive the narratives across the product;
  • Work with design related jobs, including researchers, product managers, engineers, marketing and customer experiences to establish a consistent and unified voice of the product;
  • Help to turn complex concepts into clear, concise, and indulging copy with things to consider such as; tone, clarity, and scannability;
  • Responsible to write copy for Gapo’s product like headlines, body copy, call to action, navigation labels, error messages, onboarding process.


  • A portfolio that showcases how you simplified and enhanced desktop experiences for real people over the past three years. We're especially interested in product tours, interactions, and style guides;
  • Deep understanding of best practices for in-app content across platforms and experience developing and implementing content standards;


  • Familiarity with and appreciation for user research and how to extract data-driven insights;
  • Detail-oriented, with a keen eye for consistency.


  • Salary: Negotiate;
  • Meaningful work with passionate colleagues;
  • Attractive compensation, regular assessments and salary reviews;
  • 13-month bonus & performance bonus;
  • 100% salary, full insurances on probationary period;
  • 15 to 20+ paid day off per year;
  •  Attractive benefits for team activities (team building, team outing, sport, trade union activities);
  • We create a environment where you can be best of yourself, grow with us and together we make it works.
Thông tin liên hệ
Email: tuyendung@g-group.vn | Sđt: 02473 066 222
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