- Work hands-on with program and PO, designers, executive leadership and subject matter experts to prioritize research opportunities;
- Conduct independent research on multiple user profiles such as user, and other relevant verticals;
- Advocate research findings to diverse audiences through written reports and oral presentations and persuade relevant teams to implement the recommended changes;
The day-to-day activities:
- Collect and analyse user behavior through experiments, benchmark studies, lab studies, surveys and other appropriate methodologies;
- Be willing to travel to key markets and co-ordinate with on ground staff to uncover insights from users belonging to other cultures;
- Set the tone for Gapo’s product content and drive the narratives across the product;
- Work with design related jobs, including researchers, product managers, engineers, marketing and customer experiences to establish a consistent and unified voice of the product;
- Help to turn complex concepts into clear, concise, and indulging copy with things to consider such as; tone, clarity, and scannability;
- Responsible to write copy for Gapo’s product like headlines, body copy, call to action, navigation labels, error messages, onboarding process.
- A portfolio that showcases how you simplified and enhanced desktop experiences for real people over the past three years. We're especially interested in product tours, interactions, and style guides;
- Deep understanding of best practices for in-app content across platforms and experience developing and implementing content standards;
- Familiarity with and appreciation for user research and how to extract data-driven insights;
- Detail-oriented, with a keen eye for consistency.
- Salary: Negotiate;
- Meaningful work with passionate colleagues;
- Attractive compensation, regular assessments and salary reviews;
- 13-month bonus & performance bonus;
- 100% salary, full insurances on probationary period;
- 15 to 20+ paid day off per year;
- Attractive benefits for team activities (team building, team outing, sport, trade union activities);
- We create a environment where you can be best of yourself, grow with us and together we make it works.
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